How To Fix CRM_MKTTG_MGR217 - Exclusion criteria are not supported by this report

CRM_MKTTG_MGR217 - Overview

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 217

• Message text: Exclusion criteria are not supported by this report

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

How to fix this error?

System Response

support this.
"Select all contacts that do not live in France"). The report does not
You attempted to define exclusion criteria for this report (for example,

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR217 - Exclusion criteria are not supported by this report ?

  The SAP error message CRM_MKTTG_MGR217 indicates that the exclusion criteria you are trying to use in a marketing report are not supported. This typically occurs in the context of SAP Customer Relationship Management (CRM) when generating reports related to marketing campaigns or target groups.
  
  Cause:
  
  Unsupported Exclusion Criteria: The report you are trying to run does not support the specific exclusion criteria you have defined. This can happen if the criteria are too complex or if they involve fields that are not compatible with the report's logic.
  
  Configuration Issues: There may be configuration settings in the marketing module that do not allow for certain exclusion criteria to be applied.
  Data Model Limitations: The underlying data model for the report may not be designed to handle the exclusion criteria you are attempting to use.
  
  
  Solution:
  
  Review Exclusion Criteria: Check the exclusion criteria you have set up in the report. Simplify them or remove any unsupported criteria. Refer