How To Fix CRM_MKTTG_MGR216 - Specify a segmentation basis type

CRM_MKTTG_MGR216 - Overview

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 216

• Message text: Specify a segmentation basis type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR216 - Specify a segmentation basis type ?

  The SAP error message CRM_MKTTG_MGR216 indicates that a segmentation basis type must be specified in the context of marketing activities within the SAP Customer Relationship Management (CRM) module. This error typically arises when you are trying to create or manage a marketing campaign or activity that requires a segmentation basis but none has been defined.
  
  Cause:
  The error occurs due to one of the following reasons:
  
  Missing Segmentation Basis: The user has not specified a segmentation basis type when trying to create or modify a marketing campaign or activity.
  
  Configuration Issues: The segmentation basis types may not be properly configured in the system.
  User Input Error: The user may have overlooked the requirement to select a segmentation basis type.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Specify a Segmentation Basis:
  
  When creating or editing a marketing campaign, ensure that you select a valid segmentation basis type. This is usually done in the campaign management screen where