How To Fix CRM_MKTTG_MGR020 - Segmentation basis contains relationships and cannot be extracted to BI

CRM_MKTTG_MGR020 - Overview

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 020

• Message text: Segmentation basis contains relationships and cannot be extracted to BI

Self-Explanatory Message

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CRM_MKTTG_MGR020 - Details

• The SAP error message CRM_MKTTG_MGR020 indicates that there is an issue with the segmentation basis in the SAP Customer Relationship Management (CRM) system. Specifically, it means that the segmentation basis contains relationships that cannot be extracted to Business Intelligence (BI). This typically occurs when the segmentation basis is defined in a way that includes relationships (like partner functions or other linked entities) that are not supported for extraction.
  
  Cause:
  
  Inclusion of Relationships: The segmentation basis may include relationships that are not compatible with the BI extraction process. This can happen if the segmentation is designed to include partner relationships or other linked entities that are not supported for extraction.
  
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the BI extraction requirements.
  Data Model Limitations: The data model used for segmentation may have limitations that prevent certain types of relationships from being extracted.
  
  
  Solution:
  
  Review Segmentation Basis: Check the