How To Fix CRM_MKTTG_MGR003 - Transferred segmentation basis does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 003

• Message text: Transferred segmentation basis does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR003 - Transferred segmentation basis does not exist ?

  The SAP error message CRM_MKTTG_MGR003 indicates that the transferred segmentation basis does not exist. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, particularly in segmentation and campaign management.
  Cause:
  The error can arise due to several reasons:
  
  Missing Segmentation Basis: The segmentation basis that you are trying to use has not been created or is not available in the system.
  Incorrect Configuration: There may be issues with the configuration of the segmentation basis in the system.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the segmentation basis.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Segmentation Basis:
  
  Go to the segmentation basis configuration in the SAP CRM system.
  Verify that the segmentation basis you are trying to use exists and is correctly configured.
  
  
  
  Create or Activate Segmentation Basis:
  
  If the segmentation basis does not exist, you may need to create it.
  If it exists but is inactive, activate it.
  
  
  
  Review Configuration:
  
  Ensure that all necessary settings related to the segmentation basis are correctly configured.
  Check for any dependencies or prerequisites that need to be fulfilled.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant data to ensure that there are no missing or inconsistent entries.
  Use transaction codes like SE11 to check the relevant database tables.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and use the segmentation basis.
  Check the user roles and profiles in transaction PFCG.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the segmentation basis and its configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing marketing campaigns and segmentation.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_MKTTG_MGR003 in your SAP CRM system.