How To Fix CRM_MKTTG_IL081 - Business partners missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_IL - CRM Marketing: Messages Interaction Layer

• Message number: 081

• Message text: Business partners missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_IL081 - Business partners missing ?

  The SAP error message CRM_MKTTG_IL081 indicates that there are missing business partners in the context of a marketing campaign or activity. This error typically arises when the system expects certain business partner data to be present but cannot find it. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Business Partner Data: The business partner (BP) records that are required for the marketing activity or campaign are not created or are incomplete.
  Incorrect Selection Criteria: The selection criteria used to identify business partners for the campaign may not match any existing records.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., CRM and ERP).
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  
  Solution:
  
  Check Business Partner Records:
  
  Verify that the required business partners are created in the system. You can do this by navigating to the Business Partner transaction (BP) and checking if the relevant records exist.