How To Fix CRM_MKTTG_FAV000 - Object is already included in favorites

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_FAV - CRM Marketing: Messages on Favorites in Segment Builder

• Message number: 000

• Message text: Object is already included in favorites

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_FAV000 - Object is already included in favorites ?

  The SAP error message CRM_MKTTG_FAV000 indicates that you are trying to add an object (such as a marketing campaign, contact, or other CRM-related item) to your favorites in the SAP CRM system, but it is already included in your favorites list. This is a common issue when users attempt to add the same object multiple times.
  Cause:
  The primary cause of this error is that the object you are trying to add to your favorites is already present in your favorites list. The system prevents duplicates to maintain a clean and organized favorites section.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Your Favorites List:
  
  Navigate to your favorites list in the SAP CRM interface.
  Look for the object you are trying to add. If it is already there, you do not need to add it again.
  
  
  
  Remove Duplicate Entries:
  
  If you find that the object is already in your favorites and you want to add it again for some reason, you can remove the existing entry first.
  Right-click on the object in your favorites list and select the option to delete or remove it.
  
  
  
  Add the Object Again:
  
  After removing the duplicate entry, you can attempt to add the object to your favorites again.
  
  
  
  Use Unique Identifiers:
  
  If you need to keep track of different instances of similar objects, consider using unique identifiers or naming conventions to differentiate them.
  
  
  
  Related Information:
  
  User Training: Ensure that users are trained on how to manage their favorites effectively to avoid confusion and duplicate entries.
  System Customization: If this issue occurs frequently and is causing workflow disruptions, consider discussing with your SAP administrator or consultant about customizing the favorites functionality or providing additional training.
  SAP Notes: Check for any relevant SAP Notes or updates that might address this issue or provide additional guidance.
  
  By following these steps, you should be able to resolve the error and manage your favorites list more effectively in SAP CRM.