How To Fix CRM_MKTTG_EXCHANGE114 - There is no release information for component &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_EXCHANGE - messages raised in CRM during Target Group Exchange to R/3

• Message number: 114

• Message text: There is no release information for component &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_EXCHANGE114 - There is no release information for component & ?

  The SAP error message CRM_MKTTG_EXCHANGE114 indicates that there is no release information available for a specific component in the context of SAP CRM (Customer Relationship Management) marketing. This error typically arises when trying to access or process marketing-related data, such as campaigns or activities, where the system expects certain release information to be present.
  Cause:
  
  
  Missing Release Information: The primary cause of this error is that the system cannot find the necessary release information for the specified component. This could be due to:
  
  The component not being released or activated in the system.
  The component being incorrectly configured or not maintained properly.
  Data inconsistencies or missing entries in the relevant tables.
  
  
  
  Configuration Issues: There may be issues with the configuration settings in the SAP CRM system that prevent the release information from being recognized.
  
  
  Data Migration Issues: If data has been migrated from another system or from an older version of SAP, there may be gaps in the release information.
  
  
  Solution:
  
  
  Check Component Configuration: Verify that the component in question is correctly configured and has the necessary release information. This can be done by:
  
  Navigating to the relevant configuration settings in SAP CRM.
  Ensuring that the component is marked as released and active.
  
  
  
  Maintain Release Information: If the release information is missing, you may need to create or maintain it. This can involve:
  
  Accessing the relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) to check and update the release information.
  Consulting with your SAP Basis or functional team to ensure that all necessary data is present.
  
  
  
  Check for Data Consistency: Run consistency checks on the relevant tables to identify any discrepancies that may be causing the error. You can use transaction codes like SE11 to view table structures and data.
  
  
  Review Documentation: Consult SAP documentation or notes related to the specific component and error message. SAP Notes may provide additional insights or patches that can resolve the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and campaign management.
  SAP Notes: Search for SAP Notes related to CRM_MKTTG_EXCHANGE114 in the SAP Support Portal for any known issues or fixes.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.