How To Fix CRM_MKTTG_EXCHANGE102 - Error when transferring APPLICATION_LOG handle; termination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_EXCHANGE - messages raised in CRM during Target Group Exchange to R/3

• Message number: 102

• Message text: Error when transferring APPLICATION_LOG handle; termination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_EXCHANGE102 - Error when transferring APPLICATION_LOG handle; termination ?

  The SAP error message CRM_MKTTG_EXCHANGE102 typically occurs during the transfer of application logs in the context of SAP CRM (Customer Relationship Management) marketing and related processes. This error indicates that there was a problem with the transfer of the application log handle, leading to a termination of the process.
  Causes:
  
  Network Issues: Temporary network disruptions can cause failures in transferring data between systems.
  System Configuration: Incorrect configuration settings in the SAP system or middleware can lead to issues in log handling.
  Data Volume: Large volumes of data being processed at once can exceed system limits or lead to timeouts.
  Authorization Issues: Insufficient permissions for the user or process trying to access or transfer the application log.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM you are using.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the systems involved in the log transfer.
  Review Configuration Settings: Verify the configuration settings related to application logging and data transfer in your SAP system.
  Reduce Data Volume: If possible, try to reduce the amount of data being processed in a single transaction to avoid timeouts or memory issues.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to access and transfer application logs.
  Update SAP System: Check for any available patches or updates for your SAP system that may address known bugs related to this error.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any related dumps or logs that can provide more context on the error.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may provide specific guidance or fixes for this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) to view logs and analyze issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  Documentation: Review SAP documentation related to application logging and data transfer processes for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the CRM_MKTTG_EXCHANGE102 error and implement a suitable solution.