How To Fix CRM_MKTTG_BW_RSDRCRM417 - Segment &1: result MRI &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_BW_RSDRCRM - Message Mapping from RSDRCRM_SEG in BWA

• Message number: 417

• Message text: Segment &1: result MRI &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_BW_RSDRCRM417 - Segment &1: result MRI &2 ?

  The SAP error message CRM_MKTTG_BW_RSDRCRM417 typically relates to issues encountered in the context of SAP CRM (Customer Relationship Management) and its integration with SAP BW (Business Warehouse). The error message indicates a problem with a specific segment in the data transfer process, particularly when dealing with Marketing Analytics or reporting.
  Cause:
  The error message CRM_MKTTG_BW_RSDRCRM417 Segment &1: result MRI &2 usually arises due to one or more of the following reasons:
  
  Data Inconsistency: There may be inconsistencies in the data being transferred from CRM to BW, such as missing or incorrect data in the source system.
  Configuration Issues: The configuration settings for the data transfer process may not be set up correctly, leading to errors during data extraction or loading.
  Authorization Issues: The user or process executing the data transfer may not have the necessary authorizations to access the required data.
  Technical Errors: There could be technical issues such as network problems, system downtime, or issues with the data extraction process itself.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify the data in the CRM system to ensure that all required fields are populated and that there are no inconsistencies.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the relevant data.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the data transfer process in both CRM and BW. Ensure that the data sources, data targets, and transformation rules are correctly defined.
  Use transaction RSA1 in BW to review the data source settings.
  
  
  
  Authorization Check:
  
  Ensure that the user or process has the necessary authorizations to perform the data transfer. You can check user roles and authorizations using transaction SU01.
  
  
  
  Monitor Data Transfer:
  
  Use transaction SM37 to monitor the background jobs related to the data transfer. Look for any failed jobs and analyze the logs for more detailed error messages.
  
  
  
  Check for Technical Issues:
  
  Investigate any potential technical issues such as network connectivity problems or system performance issues that may be affecting the data transfer.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), SM37 (Job Monitoring), and SU01 (User Maintenance).
  Documentation: Review SAP documentation related to CRM and BW integration, as well as any specific guides on data transfer processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message CRM_MKTTG_BW_RSDRCRM417.