How To Fix CRM_MKTTG_BW_RSDRCRM415 - Difference between MRI &1 and MRI &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_BW_RSDRCRM - Message Mapping from RSDRCRM_SEG in BWA

• Message number: 415

• Message text: Difference between MRI &1 and MRI &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_BW_RSDRCRM415 - Difference between MRI &1 and MRI &2 ?

  The SAP error message CRM_MKTTG_BW_RSDRCRM415, which indicates a difference between two Marketing Resource Indicators (MRI) in the context of SAP CRM and BW integration, typically arises during data extraction or reporting processes. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Data Inconsistency: The error usually occurs when there is a mismatch between the values of two MRIs that are expected to be the same. This can happen due to:
  
  Data not being updated consistently across systems.
  Issues during data extraction or transformation processes.
  Changes in the underlying data model or business logic that have not been reflected in the reporting layer.
  
  
  
  Configuration Issues: Incorrect configuration in the data source or in the BW extraction settings can lead to discrepancies in the data being pulled.
  
  
  Timing Issues: If data is being processed or updated in real-time, there may be timing issues where one MRI is updated before the other, leading to temporary inconsistencies.
  
  
  Solution:
  
  
  Data Validation: 
  
  Check the values of the two MRIs mentioned in the error message. Ensure that they are supposed to be the same based on your business logic.
  Validate the data in both the CRM and BW systems to identify where the discrepancy lies.
  
  
  
  Reprocess Data: 
  
  If the issue is due to a temporary inconsistency, reprocessing the data extraction or refreshing the data in BW might resolve the issue.
  
  
  
  Check Configuration: 
  
  Review the configuration settings for the data source in both CRM and BW. Ensure that the extraction settings are correctly set up and that there are no discrepancies in the data model.
  
  
  
  Monitor Data Load: 
  
  Implement monitoring for data loads to catch any inconsistencies early. This can help in identifying issues before they propagate through the system.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to this specific error message for any known issues or patches that may address the problem.
  
  
  
  Engage SAP Support: 
  
  If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on best practices for data consistency between CRM and BW.
  Data Model Changes: If there have been recent changes to the data model or business processes, ensure that all relevant documentation and training have been updated accordingly.
  Testing: Conduct thorough testing after making any changes to ensure that the issue is resolved and does not recur.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.