How To Fix CRM_MKTTG_BW_RSDRCRM223 - Internal error during step for MRI &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_BW_RSDRCRM - Message Mapping from RSDRCRM_SEG in BWA

• Message number: 223

• Message text: Internal error during step for MRI &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_BW_RSDRCRM223 - Internal error during step for MRI &1 ?

  The SAP error message CRM_MKTTG_BW_RSDRCRM223 typically indicates an internal error that occurs during the execution of a process related to the Marketing and Sales functions in SAP CRM, particularly when dealing with data extraction or reporting in the context of SAP BW (Business Warehouse).
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data being processed.
  Configuration Issues: Incorrect configuration settings in the CRM or BW system can lead to this error.
  Missing Authorizations: The user executing the process may not have the necessary authorizations to access certain data or perform specific actions.
  System Bugs: There may be bugs in the SAP system that lead to this internal error.
  Performance Issues: Resource constraints or performance issues in the system can also trigger internal errors.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Logs: Review the application logs (transaction SLG1) and short dumps (transaction ST22) for more detailed error messages that can provide insights into the root cause.
  
  
  Data Consistency Check: Run consistency checks on the data involved in the process. You can use transaction codes like RSCUSTV10 or RSCUSTV20 to check for inconsistencies.
  
  
  Configuration Review: Verify the configuration settings in both the CRM and BW systems. Ensure that all necessary settings are correctly configured.
  
  
  User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to execute the process.
  
  
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling the process during off-peak hours.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Applying a relevant note may resolve the issue if it is a known bug.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message, logs, and any other relevant information.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), and SM21 (System Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to CRM and BW integration for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_MKTTG_BW_RSDRCRM223 error.