How To Fix CRM_MKTTG_BW_RSDRCRM221 - Preprocessing &1 of segmentation expression unsuccessful


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_BW_RSDRCRM - Message Mapping from RSDRCRM_SEG in BWA

  • Message number: 221

  • Message text: Preprocessing &1 of segmentation expression unsuccessful

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_BW_RSDRCRM221 - Preprocessing &1 of segmentation expression unsuccessful ?

    The SAP error message CRM_MKTTG_BW_RSDRCRM221 indicates that there was an issue during the preprocessing of a segmentation expression in the SAP CRM (Customer Relationship Management) system. This error typically arises in the context of marketing and segmentation processes, particularly when working with Business Warehouse (BW) data.

    Cause:

    The error can be caused by several factors, including:

    1. Incorrect Segmentation Expression: The segmentation expression may contain syntax errors or references to fields that do not exist or are not accessible.
    2. Data Issues: There may be issues with the underlying data, such as missing or inconsistent data that prevents the segmentation from being processed correctly.
    3. Configuration Issues: There may be configuration problems in the CRM or BW system that affect how segmentation is processed.
    4. Performance Issues: If the segmentation expression is complex or if there is a large volume of data, it may lead to performance issues that cause the preprocessing to fail.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check the Segmentation Expression:

      • Review the segmentation expression for any syntax errors or invalid references.
      • Ensure that all fields used in the expression are correctly defined and accessible.
    2. Validate Data:

      • Check the underlying data for completeness and consistency. Look for any missing or incorrect entries that could affect the segmentation.
      • Run data consistency checks if available.
    3. Review Configuration:

      • Ensure that the CRM and BW configurations are set up correctly for segmentation processing.
      • Check if any recent changes were made to the configuration that could have impacted the segmentation.
    4. Performance Optimization:

      • If the segmentation expression is complex, consider simplifying it or breaking it down into smaller parts.
      • Monitor system performance and resource usage during the segmentation process to identify any bottlenecks.
    5. Consult Logs and Traces:

      • Check the application logs and traces for more detailed error messages that can provide additional context about the failure.
      • Use transaction codes like SLG1 (Application Log) to find relevant logs.
    6. SAP Notes and Support:

      • Search for relevant SAP Notes that may address this specific error or provide guidance on similar issues.
      • If the problem persists, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to segmentation and marketing in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, and others.
    • Documentation: Review SAP documentation on segmentation and marketing processes to understand best practices and common pitfalls.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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