How To Fix CRM_MKTTG421 - Object type of target group "&1" was set to "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 421

• Message text: Object type of target group "&1" was set to "&2"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG421 - Object type of target group "&1" was set to "&2" ?

  The SAP error message CRM_MKTTG421 indicates that there is an issue with the object type of a target group in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system encounters a mismatch or an unexpected value for the object type associated with a target group.
  Cause:
  
  Incorrect Object Type: The target group may have been assigned an object type that is not valid or not supported in the current context.
  Data Inconsistency: There may be inconsistencies in the data related to the target group, such as incorrect configuration or missing entries in the relevant tables.
  Custom Development: If there are custom developments or enhancements in the system, they might be affecting the expected behavior of target groups.
  System Configuration: The configuration settings for target groups may not be set up correctly, leading to this error.
  
  Solution:
  
  Check Object Type: Verify the object type assigned to the target group. Ensure that it is a valid type and is supported by the system.
  Review Target Group Configuration: Go to the target group configuration settings in the SAP CRM system and ensure that all settings are correct and consistent.
  Data Consistency Check: Perform a data consistency check for the target group and related objects. This may involve checking the underlying database tables for any discrepancies.
  Debugging: If you have access to debugging tools, you can trace the execution to identify where the error is being triggered and what values are being passed.
  Consult Documentation: Refer to SAP documentation or notes related to target groups and object types for any specific guidance or known issues.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help diagnose the problem.
  
  Related Information:
  
  Transaction Codes: You may want to check the target group using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.