How To Fix CRM_MKTTG036 - An error occurred.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 036

• Message text: An error occurred.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG036 - An error occurred. ?

  The SAP error message CRM_MKTTG036 typically indicates that there is an issue related to marketing or campaign management within the SAP Customer Relationship Management (CRM) module. This error can arise from various causes, and the specific context in which it occurs can help narrow down the potential issues.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the marketing attributes or campaign data.
  Configuration Issues: Incorrect configuration settings in the CRM system related to marketing or campaign management.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Performance: Performance issues or timeouts during processing can lead to errors.
  Technical Errors: Bugs or issues in the underlying code or logic of the CRM application.
  
  Solutions:
  
  Check Data Integrity: Review the data related to the marketing campaign or activity. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Configuration: Verify the configuration settings in the CRM system. Ensure that all necessary settings for marketing and campaign management are correctly configured.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to execute the action.
  System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide additional context about the error.
  Performance Monitoring: Monitor system performance and check for any bottlenecks or issues that may be causing timeouts.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in campaign management.
  Documentation: Review SAP documentation related to CRM marketing and campaign management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTTG036 error and implement a suitable solution.