How To Fix CRM_MKTSC_BSP005 - Add marketing project to marketing hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC_BSP - Message PC UI Marketing Scenarios

• Message number: 005

• Message text: Add marketing project to marketing hierarchy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC_BSP005 - Add marketing project to marketing hierarchy ?

  The SAP error message CRM_MKTSC_BSP005, which states "Add marketing project to marketing hierarchy," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to create or manage a marketing project without properly associating it with a marketing hierarchy.
  Cause:
  
  Missing Hierarchy Assignment: The marketing project you are trying to create or modify is not linked to any marketing hierarchy. In SAP CRM, marketing projects need to be part of a defined marketing hierarchy to ensure proper organization and reporting.
  Configuration Issues: There may be issues with the configuration of the marketing hierarchy in the system, such as missing nodes or incorrect settings.
  Authorization Issues: The user may not have the necessary permissions to add or modify the marketing project within the hierarchy.
  
  Solution:
  
  
  Add to Marketing Hierarchy:
  
  Navigate to the marketing project in question.
  Check the settings or attributes of the project to ensure it is linked to the appropriate marketing hierarchy.
  If it is not linked, you will need to add it to the relevant hierarchy. This can typically be done in the project management area of SAP CRM.
  
  
  
  Check Hierarchy Configuration:
  
  Go to the configuration settings for marketing hierarchies in SAP CRM.
  Ensure that the hierarchy is properly set up and that the project can be added to it.
  If necessary, create or modify the hierarchy to include the new project.
  
  
  
  Review User Authorizations:
  
  Ensure that the user attempting to add the project has the necessary authorizations to modify the marketing hierarchy.
  If not, contact your SAP security administrator to adjust the user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific steps on managing marketing projects and hierarchies.
  You may also find relevant notes in the SAP Support Portal that address this specific error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing projects and CRMD_ORDERADM_H for accessing the hierarchy.
  SAP Notes: Check for any SAP Notes related to CRM marketing projects and hierarchies that may provide additional insights or patches.
  Training and Support: If you are new to SAP CRM, consider seeking training or support from your organization’s SAP team or external consultants who specialize in SAP CRM.
  
  By following these steps, you should be able to resolve the error and successfully add your marketing project to the marketing hierarchy.