How To Fix CRM_MKTSC156 - Specify accrual calculation model


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTSC - Scenario Planning: Messages

  • Message number: 156

  • Message text: Specify accrual calculation model

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTSC156 - Specify accrual calculation model ?

    The SAP error message CRM_MKTSC156, which states "Specify accrual calculation model," typically occurs in the context of marketing and sales processes within the SAP Customer Relationship Management (CRM) module. This error indicates that the system requires a specific accrual calculation model to be defined for a marketing campaign or activity, but it has not been provided.

    Cause:

    1. Missing Configuration: The accrual calculation model has not been defined in the system for the specific marketing activity or campaign.
    2. Incorrect Settings: The settings for the marketing campaign may not be properly configured to include an accrual calculation model.
    3. Data Entry Error: The user may have forgotten to enter the required information in the relevant fields when creating or modifying the marketing campaign.

    Solution:

    To resolve the error CRM_MKTSC156, you can follow these steps:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (SPRO).
      • Navigate to the relevant section for Marketing and Sales.
      • Ensure that the accrual calculation model is defined and configured correctly.
    2. Define Accrual Calculation Model:

      • If the model is not defined, you may need to create a new accrual calculation model.
      • This can typically be done in the configuration settings under the marketing area.
    3. Assign Accrual Calculation Model:

      • When creating or editing a marketing campaign, ensure that you assign the appropriate accrual calculation model in the relevant field.
      • This may involve going to the campaign details and specifying the model in the settings.
    4. Review Documentation:

      • Check the SAP documentation or help files for specific instructions on how to set up and assign accrual calculation models in your version of SAP CRM.
    5. Consult with SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.

    Related Information:

    • Accrual Calculation Models: These models are used to determine how costs and revenues are recognized over time for marketing activities. They can be based on various criteria, such as time periods, milestones, or specific events.
    • Marketing Campaign Management: Understanding how marketing campaigns are structured in SAP CRM can help in troubleshooting related issues.
    • SAP Notes and Knowledge Base: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.

    By following these steps, you should be able to resolve the error and ensure that your marketing campaigns are properly configured with the necessary accrual calculation models.

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