How To Fix CRM_MKTSC122 - Scenario set cannot be finished; see log for details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC - Scenario Planning: Messages

• Message number: 122

• Message text: Scenario set cannot be finished; see log for details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC122 - Scenario set cannot be finished; see log for details ?

  The SAP error message CRM_MKTSC122 indicates that a scenario set in the SAP Customer Relationship Management (CRM) system cannot be finished. This error typically arises during the execution of marketing scenarios, and it suggests that there are issues preventing the successful completion of the scenario.
  Possible Causes:
  
  Incomplete Data: Required data for the scenario set may be missing or incomplete. This could include missing marketing attributes, target groups, or other necessary configurations.
  Errors in the Log: The log associated with the scenario may contain specific error messages that provide more context about what went wrong.
  Configuration Issues: There may be issues with the configuration of the marketing scenario or the underlying data model.
  Authorization Issues: The user executing the scenario may not have the necessary authorizations to complete the action.
  Technical Issues: There could be technical problems such as system performance issues, database locks, or other system-related errors.
  
  Solutions:
  
  Check the Log: Review the detailed log associated with the scenario set to identify specific errors or warnings that can guide you to the root cause.
  Validate Data: Ensure that all required data for the scenario is complete and correctly configured. This includes checking target groups, marketing attributes, and any other relevant data.
  Review Configuration: Check the configuration settings for the marketing scenario to ensure they are set up correctly.
  User Authorizations: Verify that the user has the necessary authorizations to execute the scenario. If not, work with your SAP security team to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  System Performance: If the issue seems to be related to system performance, consider checking system logs, performance metrics, and database locks.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Help Portal: Utilize the SAP Help Portal for documentation on CRM marketing scenarios and troubleshooting guides.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.