How To Fix CRM_MKTSC100 - BI update process has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC - Scenario Planning: Messages

• Message number: 100

• Message text: BI update process has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC100 - BI update process has failed ?

  The SAP error message "CRM_MKTSC100: BI update process has failed" typically indicates that there was an issue during the data transfer from the CRM system to the Business Intelligence (BI) system. This can occur for various reasons, and understanding the cause is crucial for resolving the issue.
  Possible Causes:
  
  Data Transfer Issues: There may be network issues or connectivity problems between the CRM and BI systems.
  Data Consistency Errors: The data being transferred may have inconsistencies or errors that prevent successful updates.
  Configuration Issues: Incorrect settings in the data transfer process or in the data source configuration can lead to failures.
  Authorization Issues: The user or process attempting the update may not have the necessary permissions.
  System Performance: High load on the system or insufficient resources can lead to timeouts or failures during the update process.
  Missing or Incomplete Data: Required fields may be missing or incomplete in the data being sent to BI.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for detailed error messages that can provide more context about the failure.
  Monitor Data Transfer: Use transaction RSA1 in the BI system to monitor the data transfer process and identify any specific records that may be causing issues.
  Validate Data: Ensure that the data being transferred is complete and consistent. Check for any missing or incorrect entries in the CRM system.
  Review Configuration: Verify the configuration settings for the data transfer process in both the CRM and BI systems. Ensure that all necessary settings are correctly configured.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to perform the data transfer.
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider scheduling the data transfer during off-peak hours.
  Reprocess Failed Updates: If specific records have failed, you may need to reprocess them manually or through a batch job.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), RSA1 (Data Warehousing Workbench), and SM37 (Job Monitoring) to troubleshoot the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues or provide patches related to the error.
  Documentation: Review SAP documentation for the CRM and BI integration to ensure that all steps and configurations are correctly followed.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation or to reach out to SAP support for assistance.