How To Fix CRM_MKTSC026 - Database commit failed; contact system administration

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC - Scenario Planning: Messages

• Message number: 026

• Message text: Database commit failed; contact system administration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC026 - Database commit failed; contact system administration ?

  The SAP error message CRM_MKTSC026: Database commit failed; contact system administration typically indicates that there was an issue during a database commit operation in the SAP Customer Relationship Management (CRM) system. This error can arise from various underlying causes, and addressing it usually requires a systematic approach.
  Possible Causes:
  
  Database Locking Issues: Another transaction may be holding a lock on the database, preventing the commit from completing.
  Database Connection Problems: There may be issues with the connection to the database, such as network problems or database server downtime.
  Insufficient Database Resources: The database may be running out of resources, such as disk space or memory.
  Data Integrity Violations: The data being committed may violate constraints or rules defined in the database schema, such as foreign key constraints.
  Transaction Log Issues: If the transaction log is full or there are issues with its configuration, it can prevent commits from being processed.
  Configuration Issues: There may be misconfigurations in the SAP system or the database that are causing the commit to fail.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for locks on the database. If you find locks, you may need to resolve them by either waiting for the lock to be released or contacting the user who holds the lock.
  Review System Logs: Check the system logs (SM21) and application logs (SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Monitor Database Resources: Ensure that the database has sufficient resources (disk space, memory, etc.). You may need to work with your database administrator to resolve any resource issues.
  Check Data Integrity: Review the data being processed to ensure it adheres to all constraints and rules. You may need to correct any data issues before attempting the commit again.
  Transaction Log Management: If the transaction log is full, you may need to back it up or clear it, depending on your database management practices.
  Consult with System Administration: Since the error message suggests contacting system administration, it may be necessary to involve your SAP Basis team or database administrators to diagnose and resolve the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and SM12 (Lock Entries) for troubleshooting.
  Database Documentation: Review the documentation for your specific database (e.g., Oracle, SQL Server, HANA) for any known issues or configurations that could affect commit operations.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to SAP support for further assistance.