How To Fix CRM_MKTSC024 - Marketing project &1 not set to active; higher-level project is inactive


CRM_MKTSC024 - Overview

  • Message type: E = Error

  • Message class: CRM_MKTSC - Scenario Planning: Messages

  • Message number: 024

  • Message text: Marketing project &1 not set to active; higher-level project is inactive

  • Show details Hide details
  • What causes this issue?

    A higher-level marketing project in the hierarchy is inactive.

    System Response

    The system has not set marketing project &1 to active.

    How to fix this error?

    In the Marketing Planner, set the higher-level marketing project to
    active.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


CRM_MKTSC024 - Details

  • The SAP error message CRM_MKTSC024 indicates that a marketing project (identified by the placeholder &1) is not set to active because its higher-level project is inactive. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to perform actions on a marketing project that is dependent on the status of a higher-level project.
    
    Cause: Inactive Higher-Level Project: The primary cause of this error is that the marketing project you are trying to work with is linked to a higher-level project that is currently inactive. In SAP CRM, projects can have hierarchical relationships, and the status of a higher-level project can affect the status of its sub-projects. Project Status Configuration: The project status may not have been set correctly during the project lifecycle, leading to the higher-level project being inactive. Authorization Issues: Sometimes, the user may not have the necessary authorizations to activate the higher-level project.
    Solution: Activate the Higher-Level Project: Navigate to

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