How To Fix CRM_MKTSC024 - Marketing project &1 not set to active; higher-level project is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC - Scenario Planning: Messages

• Message number: 024

• Message text: Marketing project &1 not set to active; higher-level project is inactive

What causes this issue?

A higher-level marketing project in the hierarchy is inactive.

System Response

The system has not set marketing project &1 to active.

How to fix this error?

In the Marketing Planner, set the higher-level marketing project to
active.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC024 - Marketing project &1 not set to active; higher-level project is inactive ?

  The SAP error message CRM_MKTSC024 indicates that a marketing project (identified by the placeholder &1) is not set to active because its higher-level project is inactive. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to perform actions on a marketing project that is dependent on the status of a higher-level project.
  Cause:
  
  Inactive Higher-Level Project: The primary cause of this error is that the marketing project you are trying to work with is linked to a higher-level project that is currently inactive. In SAP CRM, projects can have hierarchical relationships, and the status of a higher-level project can affect the status of its sub-projects.
  Project Status Configuration: The project status may not have been set correctly during the project lifecycle, leading to the higher-level project being inactive.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to activate the higher-level project.
  
  Solution:
  
  
  Activate the Higher-Level Project:
  
  Navigate to the higher-level project in the SAP system.
  Check the status of the higher-level project. If it is inactive, you will need to activate it.
  To activate the project, you can use transaction codes like CRMD_ORDER or CRM_MKTPL depending on your system configuration.
  Ensure that all necessary prerequisites for activation are met.
  
  
  
  Check Project Dependencies:
  
  Review the dependencies between the marketing project and the higher-level project. Ensure that all required settings and configurations are in place.
  
  
  
  Review Project Settings:
  
  Check the project settings to ensure that they are correctly configured. This includes reviewing the project type, status, and any related attributes.
  
  
  
  User Authorizations:
  
  Ensure that you have the necessary authorizations to activate the higher-level project. If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to project activation and management in your version of SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRM_MKTPL, or any other project management-related transactions in your SAP environment.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  Training and Support: If you are unfamiliar with project management in SAP CRM, consider seeking training or support from your organization’s SAP team or consulting services.
  
  By following these steps, you should be able to resolve the error and successfully activate your marketing project.