How To Fix CRM_MKTSC021 - Data has been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC - Scenario Planning: Messages

• Message number: 021

• Message text: Data has been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC021 - Data has been saved ?

  The SAP error message CRM_MKTSC021 typically indicates that there is an issue related to marketing activities or campaign management within the SAP Customer Relationship Management (CRM) module. The message "Data has been saved" suggests that the system has processed a request, but there may be warnings or issues that need to be addressed.
  Cause:
  
  Data Validation Issues: The error may arise due to missing or incorrect data in the marketing activity or campaign. This could include missing mandatory fields or invalid data formats.
  Authorization Issues: The user may not have the necessary permissions to perform certain actions related to marketing activities.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, leading to issues when saving data.
  Business Logic Errors: There could be specific business rules or logic that are not being met, causing the system to flag the data as problematic.
  
  Solution:
  
  Check Data Completeness: Review the data entered in the marketing activity or campaign. Ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the SAP system.
  Configuration Review: Consult with your SAP Basis or configuration team to ensure that the CRM settings related to marketing activities are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the error message and any related notes or updates.
  Debugging: If the issue persists, consider using transaction codes like ST22 (Dump Analysis) or SLG1 (Application Log) to check for any runtime errors or logs that could provide more insight into the problem.
  Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing marketing activities.
  SAP Notes: Check the SAP Support Portal for any notes related to CRM_MKTSC021, as there may be patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.