How To Fix CRM_MKTSC010 - &4 You cannot delete the operative scenario

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC - Scenario Planning: Messages

• Message number: 010

• Message text: &4 You cannot delete the operative scenario

What causes this issue?

The scenario you want to delete is currently the operative scenario. You
cannot delete the operative scenario.

System Response

The system does not delete the operative scenario.

How to fix this error?

To delete the scenario that is currently operative, either:
Set a different scenario to operative; the previous operative scenario
is changed to an alternative scenario, which you can delete
Delete the entire scenario set

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC010 - &4 You cannot delete the operative scenario ?

  The SAP error message CRM_MKTSC010 typically indicates that you are trying to delete an operative scenario in the SAP Customer Relationship Management (CRM) system, but the system is preventing you from doing so. This error can occur for several reasons, and understanding the cause is essential for finding a solution.
  Cause
  
  Dependencies: The operative scenario you are trying to delete may have dependencies or relationships with other objects in the system, such as marketing plans, campaigns, or other scenarios.
  Active Usage: The scenario might be actively used in ongoing processes or transactions, making it impossible to delete without first removing those dependencies.
  Authorization Issues: You may not have the necessary authorizations to delete the operative scenario.
  System Configuration: There may be specific configurations or settings in the system that prevent the deletion of certain scenarios.
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Dependencies:
  
  Review the operative scenario for any active dependencies. You can do this by checking if there are any marketing plans, campaigns, or other objects linked to the scenario.
  If there are dependencies, you will need to delete or deactivate those objects first.
  
  
  
  Deactivate the Scenario:
  
  If the scenario is currently active, consider deactivating it instead of deleting it. This may allow you to manage it without removing it entirely.
  
  
  
  Review Authorizations:
  
  Ensure that you have the necessary authorizations to delete operative scenarios. You may need to consult with your system administrator or security team to verify your permissions.
  
  
  
  Consult Documentation:
  
  Check the SAP documentation or help resources for any specific guidelines related to deleting operative scenarios in your version of SAP CRM.
  
  
  
  Use Transaction Codes:
  
  Use relevant transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to navigate to the operative scenario and check its status and dependencies.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information
  
  SAP Notes: Check for any SAP Notes related to the error message CRM_MKTSC010. SAP Notes often contain fixes or workarounds for known issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Training and Documentation: Familiarize yourself with the SAP CRM marketing module through training materials or documentation to better understand how operative scenarios function.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.