How To Fix CRM_MKTRTOM_CGPL007 - Enter a description

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTRTOM_CGPL -

• Message number: 007

• Message text: Enter a description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTRTOM_CGPL007 - Enter a description ?

  The SAP error message CRM_MKTRTOM_CGPL007, which prompts "Enter a description," typically occurs in the context of creating or managing marketing campaigns or related objects in SAP CRM (Customer Relationship Management). This error indicates that a required field, specifically the description field, has not been filled out.
  Cause:
  
  Missing Description: The most common cause of this error is that the user has not entered a description for the marketing object they are trying to create or modify.
  Field Configuration: The description field may be set as mandatory in the configuration settings of the marketing object.
  User Input Error: The user may have overlooked the description field while filling out the form.
  
  Solution:
  
  Enter a Description: The immediate solution is to navigate to the relevant screen where the error occurred and enter a valid description in the required field.
  Check Field Requirements: If you are unsure about the requirements for the description field, check the configuration settings in the SAP system to confirm if it is marked as mandatory.
  Validation: Ensure that all other required fields are also filled out correctly to avoid similar errors.
  User Training: If this error occurs frequently, consider providing training or documentation to users to ensure they understand the importance of filling out all required fields.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing campaigns, such as CRMD_ORDER or CRMD_ORDERADM_H.
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to create or modify marketing objects.
  SAP Community: Engage with the SAP Community or forums for additional insights or similar experiences from other users.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.