How To Fix CRM_MKTPROF024 - Profile & has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

• Message number: 024

• Message text: Profile & has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPROF024 - Profile & has been deleted ?

  The SAP error message CRM_MKTPROF024 indicates that a marketing profile has been deleted. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or utilize a marketing profile that no longer exists in the system.
  Cause:
  
  Profile Deletion: The most straightforward cause is that the marketing profile referenced in the transaction or process has been deleted from the system.
  Data Inconsistency: There may be inconsistencies in the database, where references to the deleted profile still exist in other objects or transactions.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the profile, leading to confusion about its existence.
  
  Solution:
  
  
  Check Profile Existence:
  
  Verify if the marketing profile still exists in the system. You can do this by navigating to the relevant transaction (e.g., CRMD_ORDER, CRMD_ORDERADM_H, or the specific transaction for marketing profiles) and checking the list of available profiles.
  
  
  
  Recreate the Profile:
  
  If the profile has been deleted and is required for your operations, you may need to recreate it. This can typically be done through the relevant configuration or master data transaction in SAP CRM.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the marketing profile. Check the user roles and authorizations in the SAP system.
  
  
  
  Check for Dependencies:
  
  Investigate if there are any dependent objects or transactions that are still referencing the deleted profile. This may require checking related tables or configurations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional insights or recommended actions.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may provide specific guidance based on your system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing marketing profiles, such as CRMD_ORDER, CRMD_ORDERADM_H, or specific configuration transactions.
  SAP Notes: Search for SAP Notes related to CRM_MKTPROF024 for any patches or updates that may address known issues.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide context for the issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to the deleted marketing profile in SAP CRM.