How To Fix CRM_MKTPROF021 - First enter an attribute set


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

  • Message number: 021

  • Message text: First enter an attribute set

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPROF021 - First enter an attribute set ?

    The SAP error message CRM_MKTPROF021 typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to create or modify a marketing profile or a similar object that requires an attribute set, but none has been defined or selected.

    Cause:

    The error message indicates that the system expects an attribute set to be defined before proceeding with the operation. An attribute set is a collection of characteristics or properties that can be assigned to a marketing profile, and it is essential for the system to know which attributes to use for the profile.

    Solution:

    To resolve the error, you need to ensure that an attribute set is defined and assigned to the marketing profile you are working with. Here are the steps you can follow:

    1. Define an Attribute Set:

      • Navigate to the relevant transaction in SAP (usually in the CRM module).
      • Go to the area where you can define or manage attribute sets (this may vary based on your specific SAP version).
      • Create a new attribute set if one does not exist, or modify an existing one to include the necessary attributes.
    2. Assign the Attribute Set:

      • Once the attribute set is defined, go back to the marketing profile or the object you are working on.
      • Look for an option to assign or select the attribute set. This is usually found in the configuration or settings of the marketing profile.
      • Save your changes.
    3. Re-attempt the Operation:

      • After assigning the attribute set, try to perform the operation again that previously resulted in the error.

    Related Information:

    • Transaction Codes: Depending on your SAP version, you may use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing profiles and attribute sets.
    • Documentation: Refer to SAP Help documentation for detailed instructions on managing attribute sets and marketing profiles.
    • User Roles: Ensure that you have the necessary permissions to create or modify attribute sets and marketing profiles.
    • Consult with SAP Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP community for further assistance.

    By following these steps, you should be able to resolve the CRM_MKTPROF021 error and proceed with your work in SAP CRM.

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