How To Fix CRM_MKTPROF004 - Attribute set & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

  • Message number: 004

  • Message text: Attribute set & does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPROF004 - Attribute set & does not exist ?

    The SAP error message CRM_MKTPROF004 indicates that an attribute set specified in a marketing profile does not exist in the system. This error typically arises when you are trying to use a marketing profile that references an attribute set that has either been deleted, not created, or is incorrectly specified.

    Cause:

    1. Non-existent Attribute Set: The attribute set referenced in the marketing profile does not exist in the system.
    2. Incorrect Configuration: The attribute set may have been incorrectly configured or named, leading to a mismatch.
    3. Transport Issues: If the attribute set was recently transported from another system, it may not have been transported correctly.
    4. Authorization Issues: Lack of proper authorizations to view or access the attribute set.

    Solution:

    1. Check Attribute Set:

      • Go to the relevant transaction (e.g., CRMD_ORDER, CRMD_ORDERADM_H, or the relevant customizing transaction) and verify if the attribute set exists.
      • Use transaction CRMD_ORDER to check the marketing profile and see if the attribute set is correctly assigned.
    2. Create or Correct Attribute Set:

      • If the attribute set does not exist, you may need to create it using the appropriate customizing transaction (e.g., SPRO -> Customer Relationship Management -> Marketing -> Define Attribute Sets).
      • If it exists but is incorrectly configured, make the necessary adjustments.
    3. Check Transport Requests:

      • If the attribute set was supposed to be transported from another system, check the transport logs to ensure it was successfully imported.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the attribute set. You may need to consult with your SAP security team.
    5. Consult Documentation:

      • Review SAP documentation or notes related to marketing profiles and attribute sets for any additional guidance or known issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, CRMD_ORDER, and others related to marketing and attribute management.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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