How To Fix CRM_MKTPROF003 - Attribute set &1 locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

• Message number: 003

• Message text: Attribute set &1 locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPROF003 - Attribute set &1 locked by user &2 ?

  The SAP error message CRM_MKTPROF003 indicates that an attribute set (which is a collection of attributes used in marketing profiles) is currently locked by a specific user. This typically occurs when a user is editing or has opened the attribute set for modification, preventing other users from making changes until the lock is released.
  Cause:
  
  User Lock: The attribute set is being edited by another user, which causes a lock on that set.
  Session Timeout: Sometimes, if a user has an open session that times out, the lock may not be released properly.
  System Error: Occasionally, system errors or crashes can lead to locks not being cleared.
  
  Solution:
  
  Wait for Release: If the lock is due to another user editing the attribute set, you may need to wait until that user has finished their work and released the lock.
  Identify the Locking User: You can check which user has locked the attribute set. This can typically be done using transaction codes like SM12 (to view and manage locks) or SM21 (to check system logs).
  Unlock Manually: If you have the necessary authorizations, you can manually unlock the attribute set in transaction SM12. However, this should be done with caution and ideally after confirming with the user who has the lock.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any jobs are running that might be causing the lock.
  Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SM21 (to view system logs), and SE11 (to view data dictionary objects).
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks in the system.
  Documentation: Refer to SAP documentation or help resources for more detailed information on managing locks and attribute sets in CRM.
  
  By following these steps, you should be able to resolve the CRM_MKTPROF003 error and continue your work with the attribute set.