How To Fix CRM_MKTPR811 - Rule conversion: A total of &1 rules changed in client &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 811

• Message text: Rule conversion: A total of &1 rules changed in client &2

What causes this issue?

A total of &V1& rules have been changed in client &V2&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR811 - Rule conversion: A total of &1 rules changed in client &2 ?

  The SAP error message CRM_MKTPR811 indicates that there has been a change in the number of marketing rules in a specific client. This message typically arises during the execution of a process that involves marketing rules, such as when you are trying to execute a marketing campaign or when rules are being converted or updated in the system.
  Cause:
  The error message is triggered when the system detects that a total of &1 rules have changed in client &2. This can happen due to various reasons, including:
  
  Changes made to marketing rules in the system (e.g., adding, modifying, or deleting rules).
  A transport request that includes changes to marketing rules has been imported into the client.
  A system upgrade or patch that affects the marketing rules.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check the Change Log: Review the change log for marketing rules to identify what changes have been made. This can help you understand if the changes were intentional or if there was an error.
  
  
  Re-evaluate Marketing Rules: If the changes were not intended, you may need to revert to a previous version of the marketing rules or restore them from a backup.
  
  
  Consistency Check: Run a consistency check for the marketing rules to ensure that all rules are correctly defined and there are no inconsistencies.
  
  
  Transport Management: If the changes were due to a transport request, ensure that the transport was correctly imported and that all dependencies are met.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to marketing rules and the specific error message for any additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and manage marketing rules.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on marketing rules.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTPR811 error message.