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How To Fix CRM_MKTPR809 - Rule conversion: &1 rules generated in table &2, client &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

  • Message number: 809

  • Message text: Rule conversion: &1 rules generated in table &2, client &3

  • Show details Hide details
  • What causes this issue?

    A total of &V1& rules have been changed in database table &V2&, client
    &V3&.
    This message is displayed for information purposes when a client is
    processed.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPR809 - Rule conversion: &1 rules generated in table &2, client &3 ?

    The SAP error message CRM_MKTPR809 indicates an issue related to the conversion of marketing rules in the SAP Customer Relationship Management (CRM) system. This error typically occurs during the execution of a program or transaction that involves marketing planning or rule processing.

    Cause:

    The error message "Rule conversion: &1 rules generated in table &2, client &3" suggests that there is a problem with the generation or conversion of marketing rules. The placeholders (&1, &2, &3) represent:

    • &1: The number of rules generated.
    • &2: The name of the table where the rules are stored.
    • &3: The client number in which the operation is being performed.

    Common causes for this error can include:

    1. Data Inconsistencies: There may be inconsistencies or corruption in the data related to marketing rules.
    2. Configuration Issues: Incorrect configuration settings in the marketing module can lead to rule generation problems.
    3. Authorization Issues: The user executing the transaction may not have the necessary authorizations to access or modify the marketing rules.
    4. System Bugs: There may be bugs or issues in the specific version of SAP CRM being used.

    Solution:

    To resolve the CRM_MKTPR809 error, you can take the following steps:

    1. Check Data Consistency:

      • Use transaction codes like SE11 or SE16 to check the relevant tables for inconsistencies or missing entries.
      • Ensure that all necessary data for marketing rules is correctly maintained.
    2. Review Configuration:

      • Verify the configuration settings in the marketing module. Ensure that all necessary settings are correctly defined.
      • Check if any recent changes were made to the configuration that could have affected rule generation.
    3. User Authorizations:

      • Ensure that the user has the appropriate authorizations to perform the operation. You can check this using transaction SU53 to analyze authorization failures.
    4. Check for Notes and Patches:

      • Look for SAP Notes related to the CRM_MKTPR809 error. SAP may have released patches or notes that address this specific issue.
      • Use transaction SNOTE to implement any relevant notes.
    5. Debugging:

      • If you have access to debugging tools, you can debug the program or transaction that is generating the error to identify the root cause.
    6. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and CRM.
    • SAP Documentation: Review SAP documentation and help resources for more information on marketing rules and their configuration.
    • Community Forums: Check SAP Community forums for discussions related to the CRM_MKTPR809 error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to diagnose and resolve the CRM_MKTPR809 error in your SAP system.

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