How To Fix CRM_MKTPR259 - Rule comparision: Alternative product &1 not present in old rule

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 259

• Message text: Rule comparision: Alternative product &1 not present in old rule

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR259 - Rule comparision: Alternative product &1 not present in old rule ?

  The SAP error message CRM_MKTPR259 typically occurs in the context of marketing and product management within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with the comparison of rules related to alternative products in a marketing campaign or pricing condition.
  Cause:
  The error message "Rule comparison: Alternative product &1 not present in old rule" suggests that during a rule comparison process, the system is unable to find an alternative product that is referenced in the new rule within the existing (old) rules. This can happen due to several reasons:
  
  Missing Alternative Product: The alternative product specified in the new rule does not exist in the old rule set.
  Data Inconsistency: There may be inconsistencies in the data between the new and old rules, such as missing entries or incorrect references.
  Configuration Issues: The configuration settings for alternative products may not be set up correctly, leading to mismatches during rule comparisons.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Alternative Product: Verify that the alternative product referenced in the error message exists in the system. You can do this by checking the product master data in the SAP system.
  
  
  Review Rule Definitions: Examine both the new and old rules to ensure that all alternative products are correctly defined and that there are no discrepancies between them.
  
  
  Update Rules: If the alternative product is missing from the old rule, you may need to add it or adjust the new rule to reference an existing alternative product.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that all related data is correctly maintained and that there are no orphaned records.
  
  
  Consult Documentation: Review SAP documentation or notes related to CRM marketing rules and alternative products for any specific guidance or known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a recurring issue or if it affects critical business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide patches or updates that could resolve underlying issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.