How To Fix CRM_MKTPR238 - Rule &1 inconsistent: Target group assigned to incorrect category (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 238

• Message text: Rule &1 inconsistent: Target group assigned to incorrect category (&2)

What causes this issue?

A target group was transferred, the <DS:GLOS.segment_type> segment type
</> of which is assigned to an incorrect <DS:GLOS.segment_category>
segment category
</>.

System Response

The system cannot create the rule transferred.

How to fix this error?

Use only target groups for which the segment type is assigned to the
segment category <ZH>Product Proposal</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR238 - Rule &1 inconsistent: Target group assigned to incorrect category (&2) ?

  The SAP error message CRM_MKTPR238 indicates that there is an inconsistency in the assignment of a target group to a category in the SAP Customer Relationship Management (CRM) system. Specifically, it suggests that the target group is assigned to a category that does not match the expected criteria or rules defined in the system.
  Cause:
  
  Incorrect Category Assignment: The target group may have been assigned to a category that is not compatible with its characteristics or the rules defined in the system.
  Configuration Issues: There may be configuration settings in the CRM system that dictate which target groups can be assigned to which categories, and these settings may not align with the current assignment.
  Data Integrity Issues: There could be data integrity issues, such as missing or incorrect data in the target group or category definitions.
  
  Solution:
  
  Review Target Group Assignment: Check the assignment of the target group to ensure it is assigned to the correct category. You may need to reassign it to a valid category that matches its characteristics.
  Check Configuration Settings: Review the configuration settings related to target groups and categories in the CRM system. Ensure that the rules governing these assignments are correctly defined and that the target group meets the criteria for the assigned category.
  Data Validation: Validate the data associated with the target group and category. Ensure that all required fields are populated correctly and that there are no inconsistencies in the data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on target group and category assignments to ensure compliance with system requirements.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CRMD_ORDER or CRMD_ORDERADM_H to access and manage target groups and categories.
  Customization: If you have access to the customization settings, you can navigate to the relevant areas in the SAP Customizing Implementation Guide (IMG) to review and adjust the settings related to target groups and categories.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the inconsistency indicated by the error message CRM_MKTPR238.