How To Fix CRM_MKTPR236 - No rules found (check selection criteria)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

  • Message number: 236

  • Message text: No rules found (check selection criteria)

  • Show details Hide details
  • What causes this issue?

    No product association rules could be found for the selection criteria
    entered.
    The following selection criteria were entered:
    Object type: &V1&
    Type of rule: &V2&
    Status of rule: &V3&

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Change the selection criteria entered and call up the BAPI again.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPR236 - No rules found (check selection criteria) ?

    The SAP error message CRM_MKTPR236: No rules found (check selection criteria) typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system could not find any applicable rules based on the selection criteria you provided.

    Causes:

    1. Incorrect Selection Criteria: The criteria you have set for the marketing campaign or planning activity may not match any existing rules in the system.
    2. Missing Rules: There may be no rules defined in the system for the specific marketing activity you are trying to execute.
    3. Data Inconsistencies: There could be inconsistencies or missing data in the master data (e.g., customer data, product data) that the rules depend on.
    4. Authorization Issues: You may not have the necessary authorizations to view or access the rules that are defined in the system.

    Solutions:

    1. Review Selection Criteria: Double-check the selection criteria you have entered. Ensure that they are correct and relevant to the rules you expect to find.
    2. Check Rule Definitions: Navigate to the area where marketing rules are defined and verify that there are rules set up that match your selection criteria.
    3. Data Validation: Ensure that all necessary master data is complete and accurate. This includes checking customer segments, product categories, and any other relevant data.
    4. Authorization Check: Verify that you have the necessary permissions to access the marketing rules. If not, contact your system administrator to obtain the required authorizations.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the marketing rules and selection criteria relevant to your version of SAP CRM.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing and campaign management, such as CRMD_ORDER, CRMD_ORDERADM_H, or others depending on your specific needs.
    • SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address specific issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.

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