How To Fix CRM_MKTPR232 - Rule & inconsistent: Profile GUID not specified


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

  • Message number: 232

  • Message text: Rule & inconsistent: Profile GUID not specified

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPR232 - Rule & inconsistent: Profile GUID not specified ?

    The SAP error message CRM_MKTPR232 indicates that there is an issue with a marketing profile in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the "Profile GUID not specified," which means that the system is expecting a unique identifier (GUID) for a marketing profile, but it is not provided or is inconsistent.

    Cause:

    1. Missing Profile GUID: The most common cause of this error is that the marketing profile being referenced does not have a GUID assigned to it.
    2. Inconsistent Data: There may be inconsistencies in the data where the profile is expected to be linked to a specific GUID, but the data does not match.
    3. Configuration Issues: There could be issues in the configuration of the marketing profile or the related settings in the CRM system.
    4. Data Migration Issues: If data was migrated from another system or from an older version of SAP, there may be missing or incorrectly mapped GUIDs.

    Solution:

    1. Check Profile Configuration: Verify that the marketing profile is correctly configured and that a valid GUID is assigned. You can do this by navigating to the relevant transaction in SAP CRM and checking the profile settings.
    2. Assign a GUID: If the profile does not have a GUID, you may need to create a new marketing profile or assign a valid GUID to the existing profile.
    3. Data Consistency Check: Run consistency checks on the marketing data to identify any discrepancies. This can often be done through standard SAP reports or tools.
    4. Review Custom Code: If there are any custom developments or enhancements related to marketing profiles, review the code to ensure that it correctly handles the assignment and retrieval of GUIDs.
    5. Consult Documentation: Refer to SAP documentation or notes related to CRM marketing profiles for any specific guidelines or known issues.
    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_MKTPL to access and manage marketing profiles.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPR232 error message.

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