How To Fix CRM_MKTPR218 - Rule & is inconsistent: leading products will be ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 218

• Message text: Rule & is inconsistent: leading products will be ignored

What causes this issue?

Leading products are not required for an up-selling/down-selling rule.

System Response

Any leading products are ignored when the rule is created.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR218 - Rule & is inconsistent: leading products will be ignored ?

  The SAP error message CRM_MKTPR218 indicates that there is an inconsistency in the leading products defined in a marketing plan or campaign. This error typically arises when the system detects that the leading products specified in the marketing plan do not align with the rules or conditions set for the campaign, leading to the products being ignored in the execution of the marketing activities.
  Causes:
  
  Inconsistent Product Data: The leading products may not be correctly defined or may not exist in the system.
  Incorrect Configuration: The marketing plan or campaign may have been configured incorrectly, leading to conflicts in the rules.
  Missing Attributes: Required attributes or characteristics for the leading products may be missing or incorrectly set.
  Product Status: The status of the leading products may not allow them to be used in the marketing campaign (e.g., inactive or discontinued products).
  
  Solutions:
  
  Check Product Definitions: Verify that the leading products are correctly defined in the system. Ensure that they exist and are active.
  Review Marketing Plan Configuration: Go through the marketing plan or campaign configuration to ensure that all rules and conditions are correctly set and do not conflict with the leading products.
  Validate Product Attributes: Ensure that all necessary attributes for the leading products are filled out and correct.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on configuring leading products in marketing campaigns.
  Test with Different Products: If possible, try using different leading products to see if the error persists, which can help isolate the issue.
  Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing planning and product management.
  SAP Notes: Check for any SAP Notes related to CRM_MKTPR218 for patches or updates that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.