How To Fix CRM_MKTPR047 - Product &1 exists in inactive, global up-selling/down-selling rule


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

  • Message number: 047

  • Message text: Product &1 exists in inactive, global up-selling/down-selling rule

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPR047 - Product &1 exists in inactive, global up-selling/down-selling rule ?
    The SAP error message CRM_MKTPR047 indicates that a product exists in an inactive global up-selling or down-selling rule. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or utilize a product that is part of a marketing or sales strategy that is not currently active.
    
    Cause: Inactive Rule: The primary cause of this error is that the product in question is linked to an up-selling or down-selling rule that has been marked as inactive. This means that the rule is not currently being used in any active marketing or sales processes.
    Configuration Issues: There may be configuration issues in the CRM system that prevent the rule from being activated or recognized properly. Data Integrity: There could be data integrity issues where the product is still associated with an inactive rule, leading to confusion in the system.
    Solution: Activate the Rule: Navigate to the relevant configuration settings in SAP CRM. Locate

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