How To Fix CRM_MKTPR021 - Enter a product in the Locator

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 021

• Message text: Enter a product in the Locator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR021 - Enter a product in the Locator ?

  The SAP error message CRM_MKTPR021 typically indicates that a product must be entered in the Locator field when trying to perform a certain action in the SAP CRM system. This error often arises in scenarios related to marketing or sales activities where a product needs to be specified for processing.
  Cause:
  The error occurs because the system requires a product to be specified in the Locator field, which is often used to identify the product for which marketing or sales activities are being planned or executed. If this field is left blank or if the product entered is not valid, the system will trigger this error message.
  Solution:
  To resolve the error, you should:
  
  
  Enter a Valid Product: Ensure that you enter a valid product in the Locator field. This product should exist in the system and be relevant to the transaction you are trying to perform.
  
  
  Check Product Master Data: Verify that the product you are trying to enter is correctly set up in the product master data. Ensure that it is active and available for the relevant sales or marketing processes.
  
  
  Review Transaction Context: Make sure that the context of the transaction you are performing requires a product. If you are unsure, consult the documentation or help resources related to the specific transaction.
  
  
  Consult with Your SAP Administrator: If you continue to experience issues, it may be helpful to consult with your SAP administrator or support team. They can provide insights into whether there are any configuration issues or if additional authorizations are needed.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the marketing or sales processes you are working with, as they may have specific requirements for product entry.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to the user documentation for your specific version of SAP CRM, as it may provide additional context or troubleshooting steps for this error.
  
  By following these steps, you should be able to resolve the CRM_MKTPR021 error and proceed with your transaction.