How To Fix CRM_MKTPR020 - Enter a target group in the Locator

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 020

• Message text: Enter a target group in the Locator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR020 - Enter a target group in the Locator ?

  The SAP error message CRM_MKTPR020 indicates that a target group must be specified in the Locator when you are trying to perform a certain action in the SAP Customer Relationship Management (CRM) module. This error typically occurs in scenarios related to marketing or campaign management where a target group is required for processing.
  Cause:
  The error is triggered when:
  
  You attempt to execute a function that requires a target group, but none has been specified.
  The target group field in the Locator is left blank or is not properly populated.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check the Locator Settings:
  
  Navigate to the Locator screen where you encountered the error.
  Ensure that the target group field is filled in with a valid target group.
  
  
  
  Create or Select a Target Group:
  
  If you do not have a target group, you may need to create one. This can typically be done in the target group management area of SAP CRM.
  If a target group already exists, make sure to select it from the available options.
  
  
  
  Validate Target Group:
  
  Ensure that the target group you are trying to use is active and valid for the operation you are performing.
  
  
  
  Check User Authorizations:
  
  Ensure that you have the necessary authorizations to access and use the target group.
  
  
  
  Consult Documentation:
  
  If you are unsure about how to create or manage target groups, refer to the SAP documentation or help resources specific to your version of SAP CRM.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Target Groups in SAP CRM: Target groups are used in marketing campaigns to segment customers based on specific criteria. Understanding how to create and manage these groups is essential for effective marketing strategies.
  SAP CRM Documentation: Refer to the official SAP Help Portal for detailed guides on managing target groups and troubleshooting common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER for managing marketing campaigns) that may help you navigate the CRM module more effectively.
  
  By ensuring that a valid target group is specified, you should be able to resolve the CRM_MKTPR020 error and proceed with your tasks in SAP CRM.