How To Fix CRM_MKTPPG180 - The promotion guideline ID contains invalid characters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPPG - CRM Account Planning Messages

• Message number: 180

• Message text: The promotion guideline ID contains invalid characters

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPPG180 - The promotion guideline ID contains invalid characters ?

  The SAP error message CRM_MKTPPG180 indicates that the promotion guideline ID you are trying to use contains invalid characters. This error typically arises when the ID does not conform to the expected format or character set defined by the system.
  Cause:
  
  Invalid Characters: The promotion guideline ID may include special characters, spaces, or symbols that are not allowed.
  Length Restrictions: The ID might exceed the maximum length defined for promotion guideline IDs in the system.
  Incorrect Formatting: The ID may not follow the required format, such as starting with a specific character or having a specific structure.
  
  Solution:
  
  Check the ID: Review the promotion guideline ID you are using and ensure it only contains valid characters. Typically, valid characters include alphanumeric characters (A-Z, 0-9) and possibly underscores or hyphens, depending on your system's configuration.
  Remove Invalid Characters: If you find any invalid characters, remove or replace them with valid ones.
  Verify Length: Ensure that the ID does not exceed the maximum length allowed by the system. If it does, shorten the ID accordingly.
  Consult Documentation: Refer to your organization's SAP documentation or guidelines for the specific format and character set allowed for promotion guideline IDs.
  Test with a Valid ID: Try using a known valid promotion guideline ID to see if the error persists. This can help confirm whether the issue is with the ID you are using or if there is another underlying problem.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, specific issues are documented with solutions or workarounds.
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage promotion guidelines and check their configurations.
  User Authorization: Ensure that you have the necessary authorizations to create or modify promotion guidelines in the system.
  Consult with SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully use the promotion guideline ID in your SAP system.