How To Fix CRM_MKTPPG053 - Category is not contained in the hierarchies that were assigned in custom

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPPG - CRM Account Planning Messages

• Message number: 053

• Message text: Category is not contained in the hierarchies that were assigned in custom

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPPG053 - Category is not contained in the hierarchies that were assigned in custom ?

  The SAP error message CRM_MKTPPG053 indicates that a specific category is not included in the hierarchies that have been assigned in the custom settings of your SAP system. This error typically arises in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Missing Category in Hierarchy: The category you are trying to use is not part of the defined hierarchies in the system. This could happen if the category was recently created or modified and has not been assigned to the relevant hierarchy.
  Incorrect Customization: The customization settings for the marketing hierarchy may not include the category you are trying to access.
  Data Inconsistency: There may be inconsistencies in the data where the category exists in the system but is not properly linked to the marketing hierarchy.
  
  Solution:
  
  
  Check Hierarchy Assignments:
  
  Go to the transaction code for maintaining marketing hierarchies (e.g., CRMD_ORDER or CRM_MKTP_HIER).
  Verify that the category in question is included in the relevant hierarchy. If it is not, you will need to add it.
  
  
  
  Modify Customization Settings:
  
  If you have access to the customization settings, navigate to the relevant area where marketing categories and hierarchies are defined.
  Ensure that the category is assigned to the correct hierarchy.
  
  
  
  Recreate or Update the Category:
  
  If the category is new, ensure that it has been properly created and activated in the system.
  If necessary, recreate the category and ensure it is linked to the correct hierarchy.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks or reports to identify any discrepancies in the data that may be causing the issue.
  Correct any inconsistencies found.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to marketing hierarchies and categories for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRM_MKTP_HIER, or SPRO for customizing settings.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify marketing hierarchies and categories.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.