How To Fix CRM_MKTPPG036 - You cannot use this ID; the ID contains invalid characters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPPG - CRM Account Planning Messages

• Message number: 036

• Message text: You cannot use this ID; the ID contains invalid characters

What causes this issue?

The ID contains the characters <ZK>% </>or <ZK>*</>. You cannot use
these characters in the ID.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an ID that does not contain these characters.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPPG036 - You cannot use this ID; the ID contains invalid characters ?

  The SAP error message CRM_MKTPPG036 indicates that the ID you are trying to use contains invalid characters. This error typically occurs in the context of marketing or campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error is caused by the presence of characters in the ID that are not allowed by the system. This can include:
  
  Special characters (e.g., @, #, $, %, &, etc.)
  Spaces or leading/trailing spaces
  Non-alphanumeric characters
  Incorrect formatting or length of the ID
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the ID: Review the ID you are trying to use and ensure it only contains valid characters. Typically, valid IDs should consist of alphanumeric characters (A-Z, 0-9) and possibly underscores (_) or hyphens (-), depending on the specific configuration of your SAP system.
  
  
  Remove Invalid Characters: If you identify any invalid characters, remove or replace them with valid ones. Ensure there are no leading or trailing spaces.
  
  
  Follow Naming Conventions: Adhere to any naming conventions or guidelines provided by your organization or SAP documentation for creating IDs.
  
  
  Test with a Valid ID: After making the necessary changes, try using a different ID that you know is valid to see if the error persists.
  
  
  Consult Documentation: If you are unsure about the valid characters or format for the ID, refer to the SAP documentation or guidelines specific to your version of SAP CRM.
  
  
  Check System Settings: In some cases, the system settings or configurations may impose additional restrictions on ID formats. Consult with your SAP administrator or technical team to verify if there are any specific rules in place.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide additional context or solutions.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you manage IDs or troubleshoot issues (e.g., transaction codes for marketing planning or campaign management).
  
  By following these steps, you should be able to resolve the error and successfully use the ID in your SAP CRM activities.