How To Fix CRM_MKTPPG019 - Some categories were not returned due to partner/product ranges filtering

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPPG - CRM Account Planning Messages

• Message number: 019

• Message text: Some categories were not returned due to partner/product ranges filtering

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPPG019 - Some categories were not returned due to partner/product ranges filtering ?

  The SAP error message CRM_MKTPPG019 indicates that some categories were not returned in the context of partner/product ranges filtering. This typically occurs in the SAP Customer Relationship Management (CRM) module when there are restrictions or filters applied to the data being retrieved, which can prevent certain categories from being displayed.
  Cause:
  
  
  Filtering Criteria: The error is often caused by specific filtering criteria set in the marketing or sales planning process. This could be due to:
  
  Partner-specific filters that limit the categories based on the partner's assigned products or services.
  Product range filters that restrict the categories to a specific set of products.
  
  
  
  Data Configuration: There may be issues with how the product categories or partner data are configured in the system. If the configuration does not align with the filters applied, it can lead to this error.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain categories, leading to them being filtered out.
  
  
  Solution:
  
  
  Review Filtering Criteria: Check the filters applied in the marketing or sales planning transaction. Ensure that the filters are set correctly and that they align with the intended categories you wish to retrieve.
  
  
  Adjust Partner/Product Ranges: If the filtering is too restrictive, consider broadening the partner or product range criteria to include more categories.
  
  
  Data Configuration Check: Verify the configuration of product categories and partner assignments in the system. Ensure that all necessary categories are correctly assigned to the relevant partners and products.
  
  
  Authorization Check: Ensure that the user has the appropriate authorizations to access all relevant categories. If necessary, consult with your SAP security team to adjust user roles and permissions.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM and marketing planning for any specific guidelines or known issues related to this error message.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the filtering is occurring and why certain categories are being excluded.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to CRM_MKTPPG019 for additional insights or patches that may address the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing planning and product management.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.