How To Fix CRM_MKTPPG018 - Some products were not returned due to partner/product ranges filtering

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPPG - CRM Account Planning Messages

• Message number: 018

• Message text: Some products were not returned due to partner/product ranges filtering

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPPG018 - Some products were not returned due to partner/product ranges filtering ?

  The SAP error message CRM_MKTPPG018 indicates that some products were not returned in a marketing or sales context due to filtering based on partner or product ranges. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to retrieve or display products that are relevant to a specific partner or customer.
  Cause:
  
  Partner/Product Range Filtering: The error suggests that the system is applying filters based on the partner (customer) or product ranges that are defined in the system. If a product does not fall within the specified range for a particular partner, it will not be returned in the results.
  Configuration Issues: There may be issues with the configuration of product ranges or partner assignments in the system.
  Data Inconsistencies: Inconsistent or incomplete data in the master data records for products or partners can lead to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain products for a partner.
  
  Solution:
  
  Check Product and Partner Ranges: Review the product and partner range settings in the system. Ensure that the products you expect to see are included in the defined ranges for the partner.
  Review Master Data: Verify the master data for both products and partners. Ensure that the relevant products are correctly assigned to the partner and that there are no missing or incorrect entries.
  Adjust Filters: If applicable, adjust the filters being applied in the transaction or report to broaden the search criteria.
  Authorization Check: Ensure that the user has the necessary authorizations to view the products associated with the partner.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring partner and product ranges.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the filtering is occurring and why certain products are being excluded.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with product and partner management, such as BP (Business Partner) and CRM_MKTP (Marketing Planning).
  SAP Notes: Check for any SAP Notes related to this error message or similar issues. SAP Notes often provide patches or additional guidance for known issues.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.