How To Fix CRM_MKTPL_UPLOAD039 - Invalid account - &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_UPLOAD - Marketing Planner Object Upload Messages

  • Message number: 039

  • Message text: Invalid account - &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_UPLOAD039 - Invalid account - &1 ?

    The SAP error message CRM_MKTPL_UPLOAD039 with the description "Invalid account - &1" typically occurs in the context of marketing planning or data uploads in SAP CRM (Customer Relationship Management). This error indicates that the system has encountered an account (customer or business partner) that is not valid or recognized in the system.

    Causes:

    1. Non-Existent Account: The account number provided does not exist in the system.
    2. Inactive Account: The account may exist but is marked as inactive or blocked.
    3. Data Upload Issues: If this error occurs during a data upload, it may be due to incorrect mapping or formatting of the account data.
    4. Authorization Issues: The user may not have the necessary permissions to access the account.
    5. Data Consistency: There may be inconsistencies in the data, such as missing or incorrect information related to the account.

    Solutions:

    1. Verify Account Existence: Check if the account number (&1) exists in the system. You can do this by searching for the account in the relevant transaction (e.g., BP for Business Partner).
    2. Check Account Status: Ensure that the account is active and not blocked. You can check the status in the Business Partner transaction.
    3. Correct Data Upload: If the error occurs during a data upload, review the data file for any discrepancies. Ensure that the account numbers are correctly formatted and match the existing accounts in the system.
    4. Review Authorizations: Ensure that the user performing the action has the necessary authorizations to access the account.
    5. Consult Logs: Check the application logs or error logs for more detailed information about the error, which may provide additional context.
    6. Data Consistency Checks: Run consistency checks on the data to identify any issues that may be causing the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_MKTPL (Marketing Planning), and others that may be involved in the process.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for CRM marketing planning to understand the data requirements and processes involved.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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