How To Fix CRM_MKTPL_UPLOAD038 - Invalid employee responsible - &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_UPLOAD - Marketing Planner Object Upload Messages

• Message number: 038

• Message text: Invalid employee responsible - &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_UPLOAD038 - Invalid employee responsible - &1 ?

  The SAP error message CRM_MKTPL_UPLOAD038 indicates that there is an issue with the employee responsible for a marketing plan or activity in the CRM system. Specifically, the error message states that the employee ID provided is invalid or not recognized in the system.
  Cause:
  
  Invalid Employee ID: The employee ID (&1) specified in the upload or transaction does not exist in the system.
  Inactive Employee: The employee may exist but is marked as inactive in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the employee data.
  Data Upload Issues: If the error occurs during a data upload, it may be due to incorrect mapping or formatting of the employee data in the upload file.
  
  Solution:
  
  
  Verify Employee ID: Check the employee ID provided in the transaction or upload. Ensure that it is correct and exists in the system.
  
  You can do this by navigating to the relevant employee master data transaction (e.g., PA20 or PA30) and searching for the employee ID.
  
  
  
  Check Employee Status: If the employee ID is valid, check if the employee is active. If the employee is inactive, you may need to reactivate them or use a different employee ID.
  
  
  Review Authorizations: Ensure that the user performing the action has the necessary authorizations to access employee data. This may involve checking roles and authorizations in the user profile.
  
  
  Correct Data Upload: If the error occurs during a data upload, review the upload file for any formatting or mapping issues. Ensure that the employee ID is correctly formatted and matches the expected format in SAP.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for any specific requirements related to employee IDs in marketing planning.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee details.
  Authorization Objects: Check relevant authorization objects (e.g., P_ORGIN, P_PERNR) to ensure the user has access to employee data.
  SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_UPLOAD038 error message.