How To Fix CRM_MKTPL_TMPL017 - Start date for assigned transaction template is after end date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TMPL - Messages for Assigning Transaction Templates

• Message number: 017

• Message text: Start date for assigned transaction template is after end date

What causes this issue?

For one of the business transaction templates that is assigned to the
marketing element being processed, the start date of the business
transaction to be created comes after the end date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the reference dates for the assigned business transaction
templates, the differences between the dates and the reference dates, or
the values of the reference dates for the marketing element.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TMPL017 - Start date for assigned transaction template is after end date ?

  The SAP error message CRM_MKTPL_TMPL017 indicates that there is a problem with the date configuration of a transaction template in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the start date for the assigned transaction template is after the end date, which is logically incorrect.
  Cause:
  This error typically arises due to one of the following reasons:
  
  Incorrect Date Entry: The start date and end date for the transaction template have been entered incorrectly, leading to a situation where the start date is later than the end date.
  Data Migration Issues: If data has been migrated from another system or if templates have been copied, there may be inconsistencies in the date fields.
  Template Configuration: The configuration of the transaction template may not have been set up correctly, leading to conflicting date values.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Transaction Template:
  
  Navigate to the transaction template in question.
  Verify the start date and end date fields.
  Ensure that the start date is earlier than the end date.
  
  
  
  Correct the Dates:
  
  If the dates are incorrect, update them to reflect the correct values. Make sure the start date is set before the end date.
  
  
  
  Review Related Templates:
  
  If the template is part of a larger set of templates, check other related templates for similar date issues.
  
  
  
  Test the Changes:
  
  After making the necessary corrections, test the transaction template to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct date values, refer to the SAP documentation or consult with a functional consultant who specializes in CRM.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date, as there may be patches or updates that address known issues related to transaction templates.
  
  
  
  Related Information:
  
  Transaction Templates: These are used in SAP CRM to define the structure and behavior of marketing campaigns, sales orders, or other business processes.
  Date Validity: In SAP, it is crucial to maintain logical consistency in date fields to avoid errors in processing transactions.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error code in the SAP Support Portal.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_TMPL017 error and ensure that your transaction templates are configured correctly.