How To Fix CRM_MKTPL_RTOM001 - Campaign & has same contact status


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_RTOM - Messages for RTOM assignments

  • Message number: 001

  • Message text: Campaign & has same contact status

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_RTOM001 - Campaign & has same contact status ?
    The SAP error message CRM_MKTPL_RTOM001 typically indicates that there is an issue with the campaign management process in SAP CRM, specifically related to the contact status of the campaign participants. This error occurs when the system detects that multiple contacts in a campaign have the same status, which can lead to inconsistencies in campaign execution and reporting.
    
    Cause: Duplicate Contact Status: The error arises when multiple contacts assigned to a campaign have the same status, which may not be allowed based on the campaign's configuration or business rules.
    Configuration Issues: There may be settings in the campaign management configuration that do not allow for multiple contacts to share the same status. Data Integrity Issues: There could be issues with the data integrity in the CRM system, such as incorrect or incomplete data entries for the contacts involved in the campaign.
    Solution: Review Contact Status: Check the status of all contacts assigned to the campaign. Ensure that

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