How To Fix CRM_MKTPL_RRL030 - You cannot use the same tier again

CRM_MKTPL_RRL030 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL_RRL - Message Class For Reward Rule

• Message number: 030

• Message text: You cannot use the same tier again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_RRL030 - You cannot use the same tier again ?

  The SAP error message CRM_MKTPL_RRL030 with the description "You cannot use the same tier again" typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an attempt to assign the same tier (or level) to multiple entries in a marketing plan or campaign, which is not allowed.
  
  Cause:
  
  Duplicate Tier Assignment: The most common cause of this error is that the same tier is being assigned to multiple marketing activities or segments within the same marketing plan. Each tier is expected to be unique within a specific context.
  
  Configuration Issues: There may be configuration settings in the marketing planning module that restrict the reuse of tiers.
  Data Entry Errors: Users may inadvertently select the same tier for different entries due to oversight.
  
  
  Solution:
  
  Check Tier Assignments: Review the marketing plan or campaign to identify where the same tier has been assigned