How To Fix CRM_MKTPL_RRL028 - You cannot use the same fare basis again

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_RRL - Message Class For Reward Rule

• Message number: 028

• Message text: You cannot use the same fare basis again

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_RRL028 - You cannot use the same fare basis again ?

  The SAP error message CRM_MKTPL_RRL028, which states "You cannot use the same fare basis again," typically occurs in the context of pricing and fare management within the SAP Customer Relationship Management (CRM) module, particularly in scenarios involving marketing and sales processes.
  Cause:
  This error usually arises when there is an attempt to assign the same fare basis to multiple entries or transactions within a single pricing condition. The fare basis is a critical component in pricing, as it defines the rules and conditions under which a fare can be applied. The system enforces uniqueness to prevent conflicts or ambiguities in pricing.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Existing Fare Basis: Review the fare basis entries that have already been assigned in the transaction. Ensure that you are not trying to assign a fare basis that is already in use for another entry.
  
  
  Create a New Fare Basis: If you need to apply a different pricing condition, create a new fare basis that reflects the necessary pricing rules. This can be done in the relevant configuration settings or master data management.
  
  
  Modify the Transaction: If the fare basis is not critical, you may modify the transaction to use a different fare basis that is not currently in use.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on fare basis management and pricing conditions.
  
  
  Check Customizations: If your SAP system has customizations or enhancements, ensure that these do not interfere with the standard fare basis logic.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide insights based on your specific configuration and usage.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to pricing and fare management, such as CRM_PRICING or CRM_MKTPL.
  Training and Documentation: Ensure that users involved in pricing and fare management are adequately trained on the system's requirements and constraints regarding fare basis usage.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.