How To Fix CRM_MKTPL_RRL019 - End date cannot be prior to start date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_RRL - Message Class For Reward Rule

• Message number: 019

• Message text: End date cannot be prior to start date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_RRL019 - End date cannot be prior to start date ?

  The SAP error message CRM_MKTPL_RRL019 indicates that there is an issue with the date settings in a marketing planning or campaign management context. Specifically, the error states that the end date cannot be prior to the start date. This typically occurs when you are trying to create or modify a marketing plan, campaign, or similar object where the date range is incorrectly defined.
  Cause:
  
  Incorrect Date Entry: The end date has been entered as an earlier date than the start date.
  Data Migration Issues: If data is being imported or migrated from another system, there may be inconsistencies in the date formats or values.
  User Input Error: Users may inadvertently select the wrong dates due to a misunderstanding of the date fields.
  
  Solution:
  
  Check Date Fields: Review the start and end date fields in the relevant transaction or screen. Ensure that the end date is set to a date that is equal to or later than the start date.
  Correct the Dates: If the end date is indeed earlier than the start date, update it to a valid date.
  Validation Rules: Ensure that any validation rules or logic in the system are correctly implemented to prevent this error from occurring in the future.
  User Training: Provide training or documentation to users to help them understand how to correctly enter date ranges.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to marketing planning, such as CRM_MKTPL or CRM_CMPGN.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates related to this error.
  System Configuration: Review the configuration settings in the SAP system to ensure that date formats and validations are set up correctly.
  
  If the issue persists after checking the dates, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.