How To Fix CRM_MKTPL_PURCHASING067 - Consider to reject purchasing items in ERP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_PURCHASING - Message class for the Purchasing Assingment

• Message number: 067

• Message text: Consider to reject purchasing items in ERP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_PURCHASING067 - Consider to reject purchasing items in ERP ?

  The SAP error message CRM_MKTPL_PURCHASING067 typically indicates an issue related to the purchasing items in the ERP system that are linked to a marketing plan or campaign in SAP CRM. This error suggests that there are inconsistencies or issues with the purchasing items that need to be addressed before proceeding.
  Cause:
  
  Inconsistent Data: The purchasing items in the ERP system may not match the expected data in the CRM system. This could be due to missing or incorrect information.
  Item Status: The purchasing items may be in a status that does not allow them to be processed further (e.g., blocked, deleted, or inactive).
  Configuration Issues: There may be configuration settings in either the CRM or ERP system that are not aligned, leading to this error.
  Authorization Issues: The user may not have the necessary authorizations to process the purchasing items.
  
  Solution:
  
  Check Item Status: Review the status of the purchasing items in the ERP system. Ensure that they are active and not blocked or deleted.
  Data Consistency: Verify that the data in the CRM system matches the data in the ERP system. Look for discrepancies in item descriptions, pricing, or other relevant fields.
  Configuration Review: Check the configuration settings in both the CRM and ERP systems to ensure they are aligned. This may involve reviewing the integration settings between the two systems.
  Authorization Check: Ensure that the user has the necessary permissions to access and process the purchasing items. If not, work with your SAP security team to obtain the required authorizations.
  Reject Purchasing Items: If the purchasing items are indeed not needed or are incorrect, consider rejecting them as suggested by the error message. This may involve updating the marketing plan or campaign to remove the problematic items.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as MM03 (Display Material), ME23N (Display Purchase Order), or CRM_ORDER (CRM Order Management) to investigate the purchasing items.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on resolving it.
  Documentation: Review SAP documentation related to CRM and ERP integration, particularly focusing on purchasing and marketing processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and integration of your systems.